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Q: What's the difference between compatible and remanufactured cartridges?

A: Compatible cartridges are brand new cartridges which have been designed to match the original cartridge which came in your printer, offering the consumer savings over an original (genuine) cartridge.   Remanufactured cartridges are cartridges that have been rebuilt using new components like doctor and wiper blades, drum and fresh toner.

Q: How can I make payment purchasing online from Toner Refills?

A: There are two methods for making payment - Cheque/Money Order & Credit Card. After filling your shopping card and checking out, the payment method page will display these two options.  Select the desired option, entering your credit card number, or making out a cheque to Toner Refills.  In the case of cheque, goods will be shipped after the funds have cleared.

Q: Is it safe to use my credit card on your site?

A: Most definitely.  When you place your order, it is transmitted via Secure Socket Layer (SSL) encryption to our secure server.  This means that communication between your browser and our site's web server is private and secure.

Q: How much does it cost for delivery?

A: Delivery is FREE for orders over $50 in Brisbane and for orders over $100 within Australia, and only $5 for orders less than $50 in Brisbane and $10 for orders less than $100 within Australia.


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